November 2023Governing Smart Cities:Use Cases for Urban TransformationForewordMiguel Eiras AntunesFumikazu KitagawaJeff MerrittGlobal Smart Cities Leader,Lead,Japan Core BusinessHead of UrbanDeloitte Global,PortugalOperation,Industry SolufonsTransformation,Worldand Smart Cities Project,Economic ForumDebitte,JapanCities continue to accelerate their use of data andat both global and regional levels to strengthentechnology at an unprecedented rate.Tools suchtheir smart city governance.Over the past twoas digital twins are helping cities increase theirvears,in collaboration with Deloitte.the allianceresilience in the face of global systemic problemshas launched and operated regional networks inlike climate change and pandemics.RapidJapan.Latin America.India and South-East Asiaadvancement in artificial intelligence(Al)bringsto support the adoption of model governancesignificant opportunities to transform urban services,policies at the local city level.This report presentsincluding mobility and healthcare,at a time whenthree case studies from smart cities that havemany cities are adapting to growing populations.collaborated with the alliance to transfom theirtechnology governance in ways that have brought aYet smart city governance has lagged behind thisdemonstrable impact on the safety and well-beingrapid adoption of technology.In our white paperof their inhabitants.on Governing Smart Cities:Policy Benchmarks forEthical and Responsible Smart City Development.We extend our heartfelt gratitude to all the cities,we highlight that many cities,including thosepartner organizations and stakeholders whoconsidered to be pioneers in the smart city field,have collaborated with us on this journey.We arelacked the basic governance foundations toconfident that the findings and recommendationssafeguard residents against the possible risks andin this report will inspire and guide other citiesnegative impacts of new technologies.For example,around the world in their pursuit of safe,smart80%of cities surveyed acknowledged legaland sustainable urban development.By fosteringobligations for privacy and data protection but lesseffective policy implementation and technologythan 25%conducted privacy impact assessmentsgovernance,cities can harness the power ofwhen deploying new technologies.technology to create better lives for their residentsand build resilient,inclusive and future-ready urbanIn response to this growing need for supportenvironments.in implementing global technology governancepolicies,the World Economic Forum's G20 GlobalSmart Cities Alliance has been working with citiesGoverning Smart Cities:Use Cases for Urban Transformation3
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