布鲁金斯学会-劳动和教育系统的数字化转型：改善政府对下一次失业危机的反应（英）-2021.7-50页

At a fundamental level,the state of these systemssystems,such as those administered through thehampers our ability to understand short-and long-Workforce Innovation and Opportunity Act (WIOA).5term changes in the labor market and economy,suchThe COVID-19 crisis offers a unique opportunity to hitas the dynamics of jobs,industries,and regions.Thethe reset button on these systems and embark on alack of access to timely and disaggregated data hurtsmore holistic redesign guided by basic principles ofthe ability of state or local employer services staff tocontinuous improvement grounded in user experienceidentify businesses that need technical assistance,and improving equity in access.We convened threewhich could prevent layoffs or spur job growth.roundtables with 19 local workforce board leaders,It is also a barrier for local staff at a job center tostate data systems experts,national civic technologyaccess data to customize their outreach to specificexperts,and other subject matter experts to informpopulations of workers-such as veterans or workersthis report on transforming labor and education dataimpacted by a mass layoff event like the public healthsystems in the U.S.7lockdowns-and prevent them from falling through thecracks.3The first section of the report provides context toexplain what the key elements of this ecosystemAs policymakers debate how to fix our Ul systems,are and what functions the different systems play.it is important to situate Ul benefits in the largerWe then outline four key problems:1)misalignedecosystem of labor and education data systems,culture and incentives to center the user experience;which suffer from many of the same root problems as2)procurement and data ownership challenges;3)Ul benefit delivery.4 Simply throwing billions of dollarsoutdated policy and legal frameworks,as well as lowat 53 separate systems over a short time frame willcapacity;and 4)gaps in coverage.The next sectionnot address the root problems,as we learned fromdiscusses lessons that the civic technology movementthe previous effort to modernize Ul after the Greatcan bring to digital transformation efforts in labor andRecession-only one out of five of those projects waseducation systems.We then present case studiescompleted on time,on budget,and with the requiredof existing efforts to improve labor and educationfunctionality.5data systems to identify approaches that could besupported and scaled.Subsequently,we articulateThis report takes a closer look at what it will take toa vision to guide digital transformation effortssucceed.Although the framework offered here appliesmoving forward.We conclude with a set of policybroadly to labor and education data systems,we focusrecommendations.on labor market information,employment,and trainingBrookings Metropolitan Policy ProgramPage3